Revised 02/2024
Epic Digital Solutions, Inc. Subscription Terms and Conditions
These Website Hosting and Support Subscription Terms and Conditions (the "Agreement") are entered into by and between Epic Digital Solutions, Inc DBA Supersites ("Company") and the subscriber ("Client") who has agreed to the terms and conditions outlined below.
1. Subscription Services: Company agrees to provide hosting and support services to the Client as described in the selected subscription plan. The services may include website hosting, maintenance, updates, troubleshooting, technical support, and other additional services.
2. Subscription Fee: Client agrees to pay the recurring monthly subscription fee as specified in the chosen subscription plan. Subscription payment shall be made on the day that the Client website goes live, and is due on the same date each month.
3. One-Time Design Payment: Client agrees to a one-time design payment for services already performed and for completing the website. This design fee is non-refundable and does not include Subscription services. The design fee includes a 30-minute design revision call. After the call, requested changes will be made before going live with the website. Any changes outside the normal scope of work or additional design revision calls will be billed at $125/hour.
4. Intellectual Property Rights: All intellectual property rights in the designs created by the Company shall remain with the Company until full payment for the design services is received. Upon full payment, the Company assigns all intellectual property rights in the designs to the Client.
5. Cancellation: Client has the right to cancel the subscription at any time, without incurring any additional fees or penalties. Cancellation must be requested by the Client via email at support@gosupersites.com. Upon cancellation, the Client's access to the Subscription services will be terminated at the end of the current billing period.
6. Refunds: The subscription fees are non-refundable. Upon cancellation, no refunds for unused portions of the subscription will be provided.
7. Termination by Company: Company reserves the right to terminate or suspend the subscription services at its sole discretion for reasons including, but not limited to, violation of these terms, abuse of services, or failure to make timely payments.
8. Service Modifications: Company may modify, update, or enhance the Subscription services provided to the Client. Company will notify the Client of any significant changes that may affect the services.
9. Client Responsibilities: Client agrees to provide accurate and up-to-date information required for the provision of hosting and support services. Client is responsible for the content of their website and any legal implications arising from it. Client shall not use the services for any illegal, abusive, or unethical purposes.
10. Data Backup: While Company strives to maintain data integrity, the Client is responsible for maintaining their own backup copies of their website and content. Company shall not be liable for any loss of data.
11. Limitation of Liability: Company's liability for any claims arising from the provision of hosting and support services, including but not limited to downtime, data loss, or any other issues, shall be limited to the total amount paid by the Client in subscription fees for the three (3) months preceding the event giving rise to the claim.
12. Indemnification: Client agrees to indemnify and hold harmless the Company from any claims, damages, liabilities, or expenses arising from the Client's use of the hosting and support services.
13. Governing Law: This Agreement shall be governed by and construed in accordance with the laws of California, without regard to its conflict of law principles.
14. Entire Agreement: This Agreement constitutes the entire understanding between the parties and supersedes all prior agreements, oral or written, relating to the subject matter herein.
By subscribing to the hosting and support services provided by Company, the Client acknowledges that they have read and understood these terms and agrees to abide by them.
Epic Digital Solutions, Inc. Subscription Terms and Conditions
These Website Hosting and Support Subscription Terms and Conditions (the "Agreement") are entered into by and between Epic Digital Solutions, Inc DBA Supersites ("Company") and the subscriber ("Client") who has agreed to the terms and conditions outlined below.
1. Subscription Services: Company agrees to provide hosting and support services to the Client as described in the selected subscription plan. The services may include website hosting, maintenance, updates, troubleshooting, technical support, and other additional services.
2. Subscription Fee: Client agrees to pay the recurring monthly subscription fee as specified in the chosen subscription plan. Subscription payment shall be made on the day that the Client website goes live, and is due on the same date each month.
3. One-Time Design Payment: Client agrees to a one-time design payment for services already performed and for completing the website. This design fee is non-refundable and does not include Subscription services. The design fee includes a 30-minute design revision call. After the call, requested changes will be made before going live with the website. Any changes outside the normal scope of work or additional design revision calls will be billed at $125/hour.
4. Intellectual Property Rights: All intellectual property rights in the designs created by the Company shall remain with the Company until full payment for the design services is received. Upon full payment, the Company assigns all intellectual property rights in the designs to the Client.
5. Cancellation: Client has the right to cancel the subscription at any time, without incurring any additional fees or penalties. Cancellation must be requested by the Client via email at support@gosupersites.com. Upon cancellation, the Client's access to the Subscription services will be terminated at the end of the current billing period.
6. Refunds: The subscription fees are non-refundable. Upon cancellation, no refunds for unused portions of the subscription will be provided.
7. Termination by Company: Company reserves the right to terminate or suspend the subscription services at its sole discretion for reasons including, but not limited to, violation of these terms, abuse of services, or failure to make timely payments.
8. Service Modifications: Company may modify, update, or enhance the Subscription services provided to the Client. Company will notify the Client of any significant changes that may affect the services.
9. Client Responsibilities: Client agrees to provide accurate and up-to-date information required for the provision of hosting and support services. Client is responsible for the content of their website and any legal implications arising from it. Client shall not use the services for any illegal, abusive, or unethical purposes.
10. Data Backup: While Company strives to maintain data integrity, the Client is responsible for maintaining their own backup copies of their website and content. Company shall not be liable for any loss of data.
11. Limitation of Liability: Company's liability for any claims arising from the provision of hosting and support services, including but not limited to downtime, data loss, or any other issues, shall be limited to the total amount paid by the Client in subscription fees for the three (3) months preceding the event giving rise to the claim.
12. Indemnification: Client agrees to indemnify and hold harmless the Company from any claims, damages, liabilities, or expenses arising from the Client's use of the hosting and support services.
13. Governing Law: This Agreement shall be governed by and construed in accordance with the laws of California, without regard to its conflict of law principles.
14. Entire Agreement: This Agreement constitutes the entire understanding between the parties and supersedes all prior agreements, oral or written, relating to the subject matter herein.
By subscribing to the hosting and support services provided by Company, the Client acknowledges that they have read and understood these terms and agrees to abide by them.